Shipping policy

Shipping

• We currently only ship to the United States. We do not ship internationally at this time.
• Orders of $50.00 or more ship to the contiguous United States for free. 
• We primarily use USPS Ground Advantage for our shipping service. The exact shipping method will be determined as the order ships as it varies depending on weight, location, etc.
• The customer is responsible for providing the correct mailing address. No refund will be given for purchases that were delivered to the address provided in the event the address was incorrect.
• Average processing times may vary based on seasonal volume. Processing typically ranges from 1-2 business days and transit times typically range 2-5 business days depending on the destination location (and barring any unforeseen delays due to weather, etc.). All orders are shipped from our warehouse in Hawley, PA.
• If you are using a freight forwarding company (or similar service) - We are not responsible for any damages after it has been delivered to the location listed on the order. It is the customer's responsibility for any damage that may occur after the original delivery to the location provided on the order.

Important Note Regarding Pre-Orders

• As a default, orders will not ship until all items on that order are available. We suggest putting pre-orders on separate orders from currently available items so that they can ship as soon as they are available.
• All order change requests should be sent to Mike@Battlehammer.com.